Product designer with 4.5 years of experience across B2B and B2C products, from managing the digital product ecosystem for a leading paints company to designing WhatsApp metro ticketing for four Indian metros. I ship end-to-end solutions and measure what happens next.
I like the unglamorous middle of a product: the survey filled in on a phone in someone’s living room, the metro ticket booked in the time it takes to reach the gate, the loyalty screen checked between jobs.
4.5
Years across B2B & B2C
product design
15
Shipped products
across mobile, web and WhatsApp
1M+
Users reached
across live products
3
Domains
paints · transit · QSR
Deep-dives into the products I’m most proud of, across field tools, commerce, loyalty and transit.
Most commuters still queued for cash tickets, so I rebuilt metro ticketing inside a chat app they already use.
The on-site survey was the weakest link in every estimate, so I made it fast, accurate, and hard to get wrong.
Case study under NDA. The password is shared on request.
Millions of scans, a dozen overlapping schemes and one confused contractor. I made loyalty legible at a glance.
Case study under NDA. The password is shared on request.
One commerce platform, many brands, from a themeable storefront to the seller’s back-office dashboard.
Home painting is a service, not a product, so I redesigned the online journey people actually finish.
Case study under NDA. The password is shared on request.
Plus 8 more, from an estimate platform to dealer loyalty portals and last-mile ride booking.
All 13 projectsWhether it’s a field tool, a commuter flow or a loyalty programme, the same four habits shape the work.
01
I design journeys that lower cognitive load, so people always know the next step and rarely stall at the decision point.
Seen inConsumer Website & Service JourneyMetro eTicketing on WhatsApp
02
I standardise data where it’s captured, so it stays accurate and trustworthy all the way downstream.
03
I make progress visible so people trust what they’re looking at, and know exactly how far they are from the next milestone.
04
Then I look at what actually moved, because good design should leave a number behind.
Seen inHome Survey ApplicationEstimate Creation PlatformConsumer Website & Service JourneyMetro eTicketing on WhatsApp
Kombee Technologies
Product Designer
Jun 2025 – Present
Billeasy E-Solutions
UX/UI Designer (Jr. → UX/UI Designer)
Dec 2022 – Jun 2025
CustomerSuccessBox
Design Intern
Oct 2021 – Nov 2022
The metro ticketing I designed, in the news